Search for Operations Manager roles in Manchester, NH, with at least 2 years of experience, in full-time positions, offering 401(k) benefits, and requiring expertise in Microsoft Office.

Okay, I've searched for Operations Manager roles in Manchester, NH, with at least 2 years of experience, full-time positions, offering 401(k) benefits, and requiring expertise in Microsoft Office. I have found 27 positions for you.

Operations Manager

Manchester, NH

2 years + Experience

Full-time

401(k)

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Operations Manager at The Granite Group is tasked with ensuring the efficiency of branch operations, particularly within the shipping and handling environment. Fundamentally, the role is about enhancing operational efficiency while fostering a positive and inclusive team environment. Key responsibilities include managing communication with various stakeholders to optimize order scheduling and inventory management, alongside leading a team to meet productivity targets. The ideal candidate must possess strong leadership skills and experience in operations management, as they will delegate responsibilities effectively while maintaining control over service quality. Success in this role will involve not only meeting KPIs such as cost reduction and service excellence but also building a trusting and diverse workplace culture that motivates employees. The challenges may include balancing multiple operational priorities, maintaining resource availability, and addressing team dynamics—all while ensuring adherence to budget constraints. A strategic mindset coupled with a hands-on approach will be essential for navigating the complexities of branch operations.

Company Analysis:

The Granite Group is a well-established distributor within the plumbing and HVAC industry, known for its commitment to community and employee welfare, which infuses its corporate culture. The company positions itself as a customer-centric brand, highlighting its operational excellence and exceptional service as key differentiators in a competitive market. As a family and community-focused organization, The Granite Group values inclusivity, which will deeply influence the expectations for the Operations Manager to cultivate a supportive work environment. The company’s history of growth since its founding in 1971, coupled with a strong retail presence through The Ultimate Bath Store, positions it as both a stable entity and an exciting opportunity for professionals wanting to contribute to a forward-moving team. The Operations Manager will play a critical role not only in enhancing operational workflows but also in aligning these processes with the company's broader mission to foster community engagement and employee development. This role is strategic in maintaining the company’s reputation, reinforcing its commitment to internal promotions and team collaboration, making it essential for the candidate to align personal values with those of The Granite Group to thrive.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to manage a team under tight deadlines. How did you ensure tasks were completed on time?
Can you describe a situation where you improved operational efficiency in a previous role? What steps did you take?
Explain a time when a team member had a disagreement with your directive. How did you handle it?
Share an example of how you foster an inclusive team environment. What specific strategies do you use?
How would you ensure the timely collection of data to update operations metrics? Can you walk me through your approach?
What strategies would you employ to track and manage staffing requirements effectively?
Describe your experience with inventory management. What tools or methods do you find most effective?
How would you approach scheduling deliveries in a way that maximizes efficiency and customer satisfaction?
Imagine you notice that your branch is consistently missing productivity targets. What steps would you take to identify and address the underlying issues?
If you were faced with an unexpected staffing shortage during a peak operational period, how would you adjust to maintain service standards?
Why do you want to work at The Granite Group specifically, and how do you see your values aligning with our company culture?
What aspects of The Granite Group’s commitment to community involvement resonate most with you?
What excites you about the opportunities for growth and promotion within our company?
How do you prioritize tasks when managing multiple operational challenges at the same time?
What questions do you have for us regarding the company culture or your potential team?

Job Details

Overview Company

Operations Manager

The Granite Group

2 days ago

Highlight

OnsiteFull-time2+ yearsMid

Summary

The Granite Group is seeking an Operations Manager to join their team in Manchester, NH. The role involves managing operational efficiency and supporting the team within the shipping and handling environment.

About the Role

As an Operations Manager, you will be responsible for communicating with the branch manager, team members, and vendors to ensure proper scheduling of orders and deliveries. You will track staffing requirements, support hiring, lead and motivate your team, and manage data collection to update operations metrics. Your goal is to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service.

About You

Required:

2+ years’ proven experience in an operations management position.
Ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
Knowledge of general business software and proficiency in Microsoft Office (Word, Excel, Outlook).

Benefits

Health benefits for yourself and your family.
Wellness discounts.
Team member assistance programs.
Team member discounts.
401k with a company match.
Financial protection (HSA, FSA, life insurance, etc.).
Earned paid time off totaling 15 days per year.
Paid company holidays.
Community involvement opportunities such as TGG Cares.

The Granite Group

Headquartered in Concord, NH, The Granite Group distributes plumbing, heating, cooling, piping, water systems, and energy products to contractors and fuel dealers across the Northeast through over 50 wholesale branches and a best-in-class online store. The company also operates 15 retail showrooms under The Ultimate Bath Store name, offering an expertly trained staff and an extensive array of decorative plumbing fixtures and accessories. Founded in 1971 in Worcester, MA, The Granite Group celebrated its 50-year anniversary in 2021 along with the people who have driven its success. Of all the recognition The Granite Group has received as a business, the workplace awards are the ones for which the company is most proud.

Manchester, NH