Operations Support Specialist
Paysafe20 hours ago
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OnsiteFull-time
Summary
Paysafe is seeking an Operations Support Specialist to join their team in Jacksonville, FL. The role involves handling day-to-day account maintenance and merchant onboarding service workload.
About the Role
As an Operations Support Specialist, you will be responsible for managing merchant account setups, ensuring compliance with due diligence requirements, maintaining service level agreements, and collaborating across departments to resolve issues. You will also track application statuses and assist in developing guidelines for data entry corrections.
About You
Required:
- Client-focused and task-oriented with an exceptional eye for detail.
- Proficient in MS Office, especially Excel (V lookups, pivot tables).
- Strong work ethic and ability to work under pressure.
- Excellent interpersonal and communication skills in English, both written and spoken.
Preferred:
- Experience in a banking, B2B, financial services, or credit card processing environment.
- Knowledge of Spanish.
- Familiarity with Sales CRM tools such as Salesforce.
Benefits
- Opportunity for personal and professional growth within a world-class team.
- A culture that values humility, high trust, autonomy, and a desire for excellence.
Paysafe
Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. Follow us: facebook.com/paysafe twitter.com/paysafe instagram.com/paysafe
Jacksonville, FL