Order Control Agent
19 hours ago
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OnsiteFull-timeEntry
Summary
Rooms To Go is seeking an Order Control Agent to join their team in Arlington, TX. The role is essential for the smooth operation and delivery of furniture to customers, ensuring customer satisfaction.
About the Role
As an Order Control Agent, you will be responsible for printing and updating delivery manifests, making last-minute delivery changes, finalizing delivery schedules, and working with customers to schedule unavailable products for delivery. This role is vital to maintaining customer satisfaction and is a great entry point for a career in the furniture industry.
About You
Required:
- Ability to manage time effectively.
- Experience with high volume phone contact with both internal and external customers.
- Ability to prioritize and work under pressure in a timely and efficient manner.
- Strong computer navigation skills and general computer knowledge, including MS Office.
- Ability to communicate effectively, both written and verbally.
Preferred:
- Ability to multi-task.
- Regular, reliable attendance and punctuality.
- Team player mentality.
- Open to applicants with or without a high school diploma/GED.
Benefits
- Industry-leading, paid training.
- Comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, and employee discounts on furniture.
Rooms To Go
In 1991, Rooms To Go started by opening two stores in Orlando, Florida, bringing to customers a new way to buy furniture - a simplified shopping experience, where every detail of a room package is coordinated by world-class designers, and then bundled to increase savings. Today, we are over 8,500 employees strong, operating over 250 stores and 8 state-of-the-art distribution centers. We are the largest and fastest growing independent retail furniture company in America. We are continuing to grow and expand. We are the industry leader in time-to-deliver, financing, product availability, and have the latest fashions and great designs. Simply put, we sell quality at a great price.
Arlington, TX