Order Operations Analyst - US East
$55k/y-$80k/y
Datadog2 days ago
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HybridFull-timeEntry
Summary
Datadog is seeking an Order Operations Analyst to join their Sales Operations team in Boston, MA. The role focuses on supporting the order management process in a high-growth environment.
About the Role
As an Order Operations Analyst, you will review submitted opportunities, coordinate order discrepancies, facilitate legal agreements, and act as a subject matter expert for external marketplace orders. You will also provide training and support for the sales team, suggest process improvements, and ensure timely completion of tasks impacting customer billing and access to services.
About You
Required:
- 1-2 years experience in Order Management or equivalent experience.
- Bachelor's Degree.
- Strong time management, organization, and detail orientation skills.
- Excellent verbal and written communication skills across multiple departments.
Preferred:
- Salesforce experience.
- Familiarity with AWS, GCP, and Azure Marketplace.
Benefits
- Generous and competitive global benefits.
- New hire stock equity (RSUs) and employee stock purchase plan.
- Continuous career development and pathing opportunities.
- Product training to develop an in-depth understanding of our product and space.
- Best in breed onboarding.
- Internal mentor and buddy program cross-departmentally.
- Friendly and inclusive workplace culture.
Datadog
Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Boston, MA