Part Time Senior Referral & Resource Specialist
$24.27/h-$41.60/h
Elevance Health13 days ago
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HybridPart-timeEntry
Summary
Elevance Health is seeking a Part Time Senior Referral & Resource Specialist to join their team, providing support for the Massachusetts Behavioral Health Help Line.
About the Role
As a Part Time Senior Referral & Resource Specialist, you will be responsible for screening, assessing, and providing telephonic intervention for helpline callers. Your role will involve performing safety screenings, developing action plans in collaboration with individuals, and ensuring compliance with regulations. You will work in a 24-hour call center environment, taking calls, texts, and chats from individuals in crisis.
About You
Required:
- High School diploma or equivalent.
- Minimum of 1 year of experience in behavioral health or 6 months of direct crisis experience.
Preferred:
- BS/BA degree in a mental health or human services field.
- Two years of experience working directly with individuals in need of behavioral health services.
- Call center experience.
- Experience in suicide and/or crisis line support.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Incentive and recognition programs.
- Equity stock purchase and 401k contribution.
- Paid Time Off and paid holidays.
Elevance Health
Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health. We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.
Providence, RI