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Job Analysis:
This Partner role within Infosys Consulting's North American Utilities practice is fundamentally about leading large-scale SAP S/4HANA transformation initiatives focused on Customer Information Systems in the utilities sector. The candidate is expected to be a seasoned industry and consulting professional who seamlessly integrates strategic advisory, program delivery, client relationship management, and business development. Success in this position depends on the ability to cultivate and expand C-level client relationships, securing trust as a valued advisor while also pushing thoughtful, constructive perspectives. In parallel, the role demands hands-on ownership of the entire delivery lifecycle, requiring immersion in program governance, quality control, escalation management, and proactive stakeholder coordination. Given the scale and complexity of utilities transformations, especially with SAP S/4HANA implementations for large customer bases, the role involves navigating sophisticated technical, regulatory, and business process challenges, requiring deep industry knowledge and the ability to tailor solutions to evolving market and regulatory demands. The emphasis on proposal leadership and contract negotiation highlights the commercial acuity needed to win and grow multi-million-dollar engagements. Furthermore, talent development and practice growth responsibilities point to a leadership role that shapes not only client outcomes but also the consulting practice’s long-term trajectory. The need for significant travel and experience with global delivery models indicates the dynamic, high-touch nature of the engagements and the cross-geographical coordination expected. Ultimately, a successful candidate will combine domain expertise, technology savvy, strategic foresight, and mentoring capability to elevate both client organizations and Infosys's market position in utilities transformation.
Company Analysis:
Infosys is a prominent, multinational consulting and technology services firm recognized for pioneering digital transformation powered by AI and agile delivery. Its established global presence across 50+ countries and expansive expertise allows Infosys to operate at significant scale and complexity, making it a critical partner for large enterprises facing disruptive change. The company’s culture emphasizes innovation, entrepreneurial spirit, and direct access to senior leadership—offering consultants both autonomy and visibility to drive impact. Given Infosys’s leadership in next-gen digital services and commitment to learning and knowledge sharing, employees are likely expected to continuously evolve, challenging conventional approaches and leveraging the power of Infosys’s intellectual capital and delivery ecosystem. In this context, the Partner role in the Utilities sector is strategically vital; utilities are undergoing accelerated transformation due to regulatory shifts, customer expectations, and digital technology adoption. Infosys’s flat organizational structure and global delivery model mean that the Partner will need to collaborate effectively across borders and functions, aligning consulting and technical teams toward shared goals. The company’s mission of co-creating pragmatic, scalable solutions aligns directly with this role’s fusion of strategy, delivery excellence, and client-centric leadership. The high-travel requirement and responsibility for practice building reflect a growth-oriented, ambitious node within Infosys, where adaptability, resilience, and a global mindset are as critical as deep technical and industry expertise. Candidates must see themselves as both trusted advisors and entrepreneurial leaders within an ecosystem designed to accelerate client success and Infosys’s market leadership.