Partner Success Manager (West Coast Portfolio)
GiveCampus2 days ago
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RemoteFull-timeMid
Summary
GiveCampus is seeking a Partner Success Manager for their West Coast Portfolio. This remote-first role focuses on ensuring partner satisfaction and retention for educational institutions using the GiveCampus platform.
About the Role
As a Partner Success Manager, you will be responsible for managing the full partner experience from onboarding to renewal. Your role includes empowering schools to effectively use the platform, providing strategic support to maximize ROI, and encouraging account expansion. You will also engage in relationship management, product expertise, and cross-functional collaboration to enhance partner success.
About You
Required:
- Experience in a customer-facing, consultative role such as customer success, account management, fundraising, or edtech support.
- Knowledge of the fundraising landscape in education (higher ed or K-12).
- Excellent communication skills with the ability to explain complex ideas clearly.
- Detail-oriented with strong organizational and time-management skills.
- Adaptable and resilient in a fast-paced, mission-driven environment.
Preferred:
- Experience in driving adoption and utilization of software platforms.
- Ability to create knowledge assets such as how-to guides and best practice documentation.
Benefits
- Remote-first work environment with flexible hours.
- Opportunities for team meet-ups, events, and retreats.
- A supportive and inclusive company culture.
GiveCampus
GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We provide software, services, and expertise that help schools raise more money, from more people, at a fraction of the cost of other fundraising methods. Since 2015, our platform has facilitated more than $5 billion in charitable giving.
United States