Patient Access Associate
Cambridge Health Alliance2 days ago
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OnsitePart-timeEntry
Summary
Cambridge Health Alliance is seeking a Patient Access Associate to join their Hospital Registration team in Cambridge, MA. The role involves managing all aspects of patient access for inpatient, outpatient, and emergency services.
About the Role
As a Patient Access Associate, you will be responsible for the accurate and timely registration of hospital patients, ensuring compliance with insurance eligibility and regulatory requirements. You will communicate changes in insurance plan requirements to the registration staff and train new employees as needed, all while maintaining a patient-centered approach to service.
About You
Required:
- High School Diploma required.
- Two years of customer service experience required.
- Medical terminology knowledge and familiarity with third-party plans, medical billing, and collection required.
- Working knowledge of Google Office and Microsoft Office (such as Word, Excel, etc.)
Preferred:
- Associate Degree preferred.
- Two years of patient access experience within a healthcare setting handling all facets of registration, pre-registration, insurance verification, copayment determination, and other related services preferred.
- Knowledge of Epic systems including Grand Central, Prelude, and EMR preferred.
Benefits
- Competitive salaries and benefits.
- Professional development opportunities.
Cambridge Health Alliance
Cambridge Health Alliance (CHA) is a vibrant, innovative health system that serves everyone in our communities. With over 140,000 patients in Boston’s metro-north region served by two hospital campuses and a network of primary and specialty care centers, CHA is proud to provide the health care people need most in their lives.
Cambridge, MA