Patient Access Manager (MCP)
MUSC Health3 days ago
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OnsiteFull-timeMid
Summary
MUSC Health is seeking a Patient Access Manager (MCP) to join their team in Columbia, SC. The role involves managing call center staff to ensure quality and performance adherence in healthcare services.
About the Role
As a Patient Access Manager, you will directly manage call center staff, ensuring effective communication and adherence to service excellence. Your responsibilities include recruiting and mentoring team members, maintaining call center operations, and fostering relationships with patients and physician partners. You will also prepare reports for senior management and collaborate with various departments to optimize scheduling and staffing.
About You
Required:
- Bachelor's Degree or equivalent work experience.
- 7 years of progressive work experience and 2 years of management experience.
Benefits
- Health, dental, vision, and life insurance
- Employer Sponsored Retirement Plan
- Paid time off and extended sick leave
- Paid Parental Leave
- Disability insurance plan options
- Continuous professional and clinical training
- Competitive pay
- Annual Merit Increase
- Wellbeing resources
- Tuition Reimbursement
- Employee perks and discounts
- Employee referral program
- Flexible schedule options
- Certification incentive program
MUSC Health
As the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest quality and safest patient care while educating and training generations of outstanding health care providers and leaders to serve the people of South Carolina and beyond. In 2025, for the 11th consecutive year, U.S. News & World Report named MUSC Health the No. 1 hospital in South Carolina. To learn more about clinical patient services, visit muschealth.org.
Columbia, SC