Patient Access Representative (71433)
Women's Care2 days ago
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OnsiteFull-timeEntry
Summary
Women's Care is seeking a Patient Access Representative to join their team in St Augustine, FL. The role involves being the first point of contact for patients, ensuring a positive experience through effective registration and customer service.
About the Role
As a Patient Access Representative, you will greet patients, collect and confirm demographic information, assist with billing concerns, and ensure compliance with HIPAA regulations. You will also handle a high volume of incoming calls, schedule appointments, and maintain a tidy front area, all while embodying the values of Women's Care.
About You
Required:
- High school diploma or equivalent required.
- Exceptional customer service experience with a desire to help others.
- Strong organizational skills and a customer-centric focus.
- Strong verbal and written communication skills.
- High level of computer literacy, including Microsoft Office.
- Ability to multi-task in a high-volume environment.
- Dependable, reliable, and punctual.
Preferred:
- One year of experience in a medical office or healthcare setting, preferably OBGYN.
- General knowledge of medical terminology and billing.
- Experience with electronic medical records systems, specifically eClinicalWorks (eCW).
Benefits
- Competitive compensation package.
- Health, dental, and vision benefits.
- Paid time off and paid holidays.
- 401k plan.
- Opportunity to make a difference in patients' lives every day.
Women's Care
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women during every stage of life. With over 100 locations and 400+ OBGYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, hormone replacement therapy, gynecologic oncology, urogynecology, gynecologic pathology, and breast surgery, genetic counseling, maternal-fetal medicine, in-house laboratory services, and fertility.
St Augustine, FL