Patient Call Representative - PN Patient Access and Revenue Cycle Admin - Full Time - 8 Hour - Days
John Muir HealthHighlight
Summary
About the Role
About You
- High School Graduate or Equivalent.
- Proficient in keyboard and typing skills.
- Ability to communicate effectively both written and orally.
- Basic knowledge of medical terminology, anatomy, and physiology.
- 1 year experience in a healthcare call center.
- Epic proficiency required within 90 days of start date.
- Knowledge of organizational policies, procedures, systems, and objectives.
Benefits
- Competitive hourly pay ranging from $27.03 to $36.50.
- Full-time employment with a 40-hour work week.
John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care. John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.