Sturdy Health is seeking a Patient Care Associate (PCA) to join their team in Attleboro, MA. The role involves providing direct patient support and clinical assistance in an ambulatory care environment.
About the Role
As a Patient Care Associate (PCA), you will be responsible for preparing patients for visits, obtaining and documenting clinical information, assisting with basic procedures, and supporting efficient patient flow throughout the practice. You will contribute to a positive patient experience by delivering compassionate, professional care while ensuring clinical areas are safe, organized, and compliant with regulatory standards.
About You
Required:
Minimum of 1 year of experience in a medical office, ambulatory care, or healthcare preferred (or equivalent clinical experience).
Ability to obtain and accurately document vital signs and basic patient information.
Knowledge of medical terminology and basic clinical procedures.
Proficiency with electronic medical records (EMR/EHR) systems and basic computer skills.
Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and healthcare team members.
Ability to maintain patient confidentiality and comply with HIPAA and organizational policies.
Demonstrated reliability, punctuality, and ability to follow established policies and procedures.
Preferred:
Previous experience in an ambulatory or outpatient medical office setting.
Familiarity with multiple EMR/EHR systems.
Customer service experience in a healthcare or patient-facing environment.
Knowledge of infection control practices and basic safety protocols.
Strong organizational and multitasking skills.
Ability to work as part of a collaborative healthcare team.
Comfort in supporting diverse patient populations, including pediatrics, adults, and geriatric patients.
Benefits
Competitive hourly wage ranging from $17.64 to $26.58.
Opportunity to work in a supportive healthcare environment.
Sturdy Health
Sturdy Health is an integrated health system that offers hospital-based care, emergency and urgent care, primary care and a wide range of specialty care at 26 practice locations throughout Southeastern Massachusetts and Rhode Island.
Company Size: 1001-5000 employeesHospitals and Health Care