Patient Care Coordinator
a day ago
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OnsiteFull-timeEntry
Summary
Harbor Audiology & Hearing Services is seeking a Patient Care Coordinator to join their team in Silverdale, WA. The role involves coordinating patient care and maximizing revenue opportunities in a privately-owned audiology practice.
About the Role
As a Patient Care Coordinator, you will be responsible for managing patient schedules, converting calls into appointments, verifying insurance, and ensuring a positive patient experience. You will also participate in ongoing training and support the practice's wellness mission by asking for patient referrals. Your role will include maintaining patient privacy in compliance with HIPAA guidelines and tracking daily scheduling metrics.
About You
Required:
- High School Diploma required, Associate Degree preferred.
- 2 years front office experience a plus.
- Prior Healthcare/Medical experience a PLUS.
- Must be computer literate in all Microsoft Office programs.
- Hands-on experience with office equipment (fax machines and printers).
- Must be able to work well independently and be detail-oriented and organized.
Preferred:
- Self-motivated, quick learner, and willing to adapt to change.
- Professional attitude and appearance.
- Ability to handle heavy phone work and willing to get new and former patients to come in for appointments.
- Excellent communication skills and ability to handle the public and work well with staff.
- Ability to be resourceful and proactive when issues arise.
- Provide top-notch customer service making patients feel important and like family.
- Excellent organizational skills, multitasking and time management skills, with the ability to prioritize tasks.
- Korean speaking a plus!
Harbor Audiology & Hearing Services
Over the past 20+ years Harbor Audiology, has been treating individuals with hearing loss and tinnitus using the best hearing technology available. Our passion for what we do is shown in the way we treat those who entrust their hearing healthcare to us. Listening to and understanding the difficulties of not only our patients, but also those they communicate with regularly, is essential to our success because hearing loss affects more than just one person. With six convient locations in Western Washington we are able to serve and help people from Port Angeles to Tacoma, and all of the surrounding communities. We offer individualized support and solutions, all tailored to your needs, budget and lifestyle.
Silverdale, WA