Patient Experience Concierge Varying Shifts
HCA HealthcareHighlight
Summary
About the Role
About You
- High school diploma or GED preferred.
- Minimum 3 years of patient access, hotel, restaurant, retail, or customer service experience required.
- Hospitality degree preferred.
- Previous Patient Access experience preferred.
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
- Wellbeing support, including free counseling and referral services.
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay.
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships.
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans.
HCA Healthcare is dedicated to giving people a healthier tomorrow. As one of the nation’s leading providers of healthcare services, HCA Healthcare is comprised of 188 hospitals and 2,400+ sites of care in 20 states and the United Kingdom. In addition to hospitals, sites of care include surgery centers, freestanding ERs, urgent care centers, diagnostic and imaging centers, walk-in clinics and physician clinics. Many things set HCA Healthcare apart from other healthcare organizations; however, at our core, our greatest strength is our people. Every day, more than 290,000 colleagues go to work with a collective focus: our patients. Our focus positively impacts the care experience at the bedside and beyond. We are proud of the impact we have in our communities through employment, investment and charitable giving. HCA Healthcare is a learning health system that uses our approximately 37 million annual patient encounters to advance science, improve patient care and save lives. At HCA Healthcare, we are excited about the future of medicine. We believe we are uniquely positioned to play a leading role in the transformation of care. Note: Be alert for fraudulent job postings, emails, and phone calls. HCA Healthcare will never send you money or ask you to send money during the interview or hiring process.