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Summary
About the Role
About You
- HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred.
- 2-3 years in-servicing experience in customer service training.
- Excellent organizational skills and ability to multi-task.
- Hospitality and healthcare experience preferred.
- 3-4 years experience in service-oriented operations.
- Good coaching and on-the-job training skills required.
- Proficient in the use of Windows based office software including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Compass One is the union of two premier healthcare support service specialists – Morrison food and nutrition services and Crothall support services. Each of the 8 services offered by Compass One is a unique, specialized solution applying protocols learned in more than 2,138 locations through a combined 90 years of healthcare-only experience. We know The Experience starts and ends with the Patient - of course. But everyone in your hospital has an experience and their experiences impact the Patient. Every experience matters - Families/Guests, Clinical Staff, your Community and our own Compass One Associates. Their experiences make the difference in the Patient experience. The Experience is more than an engaging smile and calming voice – it’s about safety. A hospital’s caring, engaged environment is over shadowed by a breakdown in safety. An HAI incident impacts the Hospital’s reputation in a world fueled by social media. And, Clinical Staff and our own Associates need to know their workplace is safe. Compass One Healthcare creates an engaged experience that is safe. Our unique Positive Impressions™ program creates a caring, friendly experience at every touchpoint with Compass One associates for Patients, Families, the Community and Clinical staff. We are passionate about a safer Patient environment and a safer workplace for everyone inside the hospital.