Patient Experience Program Manager
a day ago
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OnsiteFull-timeEntry
Summary
WVU Medicine Princeton Community Hospital is seeking a Patient Experience Program Manager to join their team in Princeton, WV. The role involves monitoring hospital patient experience scores and implementing initiatives to improve the overall patient experience.
About the Role
As a Patient Experience Program Manager, you will be responsible for driving a culture of patient and family-centered care, analyzing patient experience data, and collaborating with healthcare teams to enhance patient engagement and satisfaction. You will lead performance improvement initiatives and serve as the primary liaison between staff, leadership, and patients.
About You
Required:
- Bachelor's Degree.
- Three (3) years of experience in patient experience, performance improvement, or project management.
Preferred:
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and database management.
- Experience in team building and emotional intelligence.
WVU Medicine Princeton Community Hospital
Leading healthcare in the two Virginias.
Princeton, WV