Patient Representative- Reserved Staffing- Part Time
3 days ago
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OnsitePart-timeEntry
Summary
Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is seeking a Patient Representative- Reserved Staffing- Part Time to join their team in Charlotte, NC. The role involves providing exceptional customer service to patients through effective communication at scheduling, check-in, and check-out.
About the Role
As a Patient Representative, you will greet patients, manage patient flow, collect and verify demographic and insurance information, schedule appointments, operate a multi-line phone system, assist with check-in and check-out processes, and maintain the appearance of the lobby. You will also educate patients on payment plans and ensure compliance with CEENTA's policies and procedures.
About You
Required:
- High school diploma or equivalent required.
- Customer or patient-facing experience, preferably in a medical office setting.
Preferred:
- Proficient in EMR system.
- Proficient in Microsoft Office suite.
Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
For over a hundred years, Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) has brought specialty care to the various communities across the Carolinas at our nearly 20 locations. CEENTA provides comprehensive pediatric and adult eye, ear, nose and throat care, and a variety of additional services. These services include but are not limited to: audiology, allergy treatment, cataract surgery, cochlear implants, cornea diseases, diabetic eye care, facial plastics, glaucoma treatment, head and neck cancer, neuro-ophthalmology, optical and contact lenses, pediatric airway care, sleep apnea treatment, thyroid treatment, and voice and swallowing care.
Charlotte, NC