Patient Representative-Pool-Days BHMC #22909
Broward Health2 days ago
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OnsiteFull-timeEntry
Summary
Broward Health is seeking a Patient Representative-Pool-Days to join their team in Fort Lauderdale, FL. The role involves identifying and resolving patient problems, concerns, and complaints to improve patient satisfaction with hospital services.
About the Role
As a Patient Representative, you will serve as a liaison between administration and patients, explaining hospital policies and procedures, investigating and documenting patient complaints, and notifying appropriate personnel of specific issues. Your goal will be to enhance patient satisfaction and ensure effective communication within the hospital.
About You
Required:
- Associate degree or equivalent experience.
Preferred:
- Experience in a healthcare setting, particularly in patient relations or customer service.
Broward Health
Since 1938, Broward Health has remained at the forefront of technological innovation while upholding its mission of delivering high-quality, patient-centered care. As one of the 10 largest public healthcare systems in the nation, Broward Health is comprised of more than 30 locations throughout Broward County and includes a Level I trauma center, an award-winning children's hospital, a comprehensive cancer center, a joint replacement center, cardiovascular services, stroke care, maternity care, a network of community healthcare centers and much more. More than 1,800 physicians and 8,000 employees work together to ensure patients receive compassionate, personalized care each day. For more information, visit www.browardhealth.org.
Fort Lauderdale, FL