Patient Service Representative - Breakthrough Care Center
$15.10/h-$22.70/h
Duly Health and Care19 hours ago
Highlight
OnsiteFull-timeEntry
Summary
Duly Health and Care is seeking a Patient Service Representative to join their Breakthrough Care Center team in Lisle, IL. The role involves providing exceptional customer service and ensuring smooth front desk operations.
About the Role
As a Patient Service Representative, you will be the key point of contact for patients, responsible for greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, and maintaining accurate records in the EPIC system. You will help create a welcoming environment that supports quality care and a positive patient experience.
About You
Required:
- High School diploma or equivalent required.
- Minimum 1 year of experience in a medical office or clinical setting preferred.
Preferred:
- Prior experience in a receptionist or front desk role strongly preferred.
- Proficiency in EPIC or similar EMR systems.
Benefits
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Duly Health and Care
Duly Health and Care is the largest independent, multi-specialty, physician-directed medical group in the nation with more than 1,000 primary care and specialty care providers and over 6,000 team members across more than 150 locations. The Duly Health and Care brand includes three medical groups – DuPage Medical Group, Quincy Medical Group, and The South Bend Clinic. Duly is deeply committed to caring for patients in traditional and value-based care arrangements, ensuring a focus on quality, efficiency, and enhanced patient experiences throughout the Midwest. For more information, visit www.dulyhealthandcare.com.
Lisle, IL