PATIENT SERVICES ASSOCIATE - URGENT CARE
Independence Health System2 days ago
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OnsiteFull-timeEntry
Summary
Independence Health System is seeking a Patient Services Associate - Urgent Care to join their team in Greensburg, PA. The role involves performing administrative and secretarial functions in support of the Physician Practice, including customer contact for scheduling and insurance information.
About the Role
As a Patient Services Associate - Urgent Care, you will ensure a positive customer service atmosphere, process telephone calls and messages, interview and pre-register patients, enter information into the billing system, assist with referrals and authorizations, and support financial objectives. You will also act as a patient advocate and mentor new hires.
About You
Required:
- High School Diploma, GED or next level of higher education.
- Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred:
- Previous outpatient office experience. Two years’ experience in a medical/billing/fiscal or customer service function strongly preferred.
- Medical terminology and third-party health care coverage experience preferred.
Independence Health System
Independence Health System offers patients nationally recognized quality care in cardiology, orthopedics, palliative care, and maternity as well as a broad range of surgical, medical, emergency, and behavioral health services, and an extensive network of primary care physicians. With five hospitals, nearly 1,000 healthcare providers and more than 7,000 employees, Independence Health System serves a 10-county region and is the largest employer in Butler and Westmoreland counties. Identified locally as a Healthiest Employer in Western Pennsylvania since 2011, Excela Health is ranked among the nation’s Healthiest 100 Workplaces, and recognized as a Community Health Champion by the Hospital and Healthsystem Association of Pennsylvania.
Greensburg, PA