Patient Services Representative - Dental
$22/h-$25/h
Charles B. Wang Community Health Center2 days ago
Highlight
OnsiteFull-timeEntry
Summary
Charles B. Wang Community Health Center is seeking a Patient Services Representative - Dental to join their team in Queens, NY. The role involves welcoming patients, assisting with registration, and managing appointment scheduling.
About the Role
As a Patient Services Representative - Dental, you will be responsible for facilitating the check-in and check-out process, entering patient information into the Electronic Medical Record (EMR) system, answering incoming calls, verifying insurance coverage, and maintaining confidentiality. You will also perform other unit-specific duties as assigned.
About You
Required:
- High school diploma or equivalent; Associate degree preferred.
- Previous dental front desk experience required.
- Bilingual proficiency in English and Chinese required.
- Strong computer skills required, with proficiency in electronic medical record systems considered a plus.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask effectively.
Preferred:
- Prior experience in a healthcare setting or customer service role preferred.
- Knowledge of dental terminology and insurance procedures is a plus.
Benefits
- Salary: $22 - $25 per hour.
- Medical insurance.
- Employer-paid dental, vision, disability and life insurance.
- 403(b) retirement savings plan.
- Flexible spending accounts for transit, parking, health and dependent care.
- Paid time off (28 days for the first year of employment).
- Employee Assistance Program.
- Employee Discounts Program.
- Tuition reimbursement for eligible employees.
- Qualified for Public Service Loan Forgiveness (PSLF) program.
Charles B. Wang Community Health Center
The Charles B. Wang Community Health Center is a nonprofit and federally qualified health center, established in 1971. Our mission is to provide high quality and affordable healthcare to all, building on our heritage of success in caring for underserved Asian Americans. Our vision is to ensure that everyone has full and equal access to the highest level of health care. We believe that everyone should have the same opportunity to achieve their highest level of health.
Queens, NY