Patient Services Representative
$19/h-$22/h
Optimal Carea day ago
Highlight
OnsiteFull-timeEntry
Summary
Optimal Care is seeking a Patient Services Representative to join their team in Jackson, MI. The role involves managing the intake and referral process for hospice and physician services, ensuring timely access to care for patients and families.
About the Role
As a Patient Services Representative, you will be responsible for managing the full intake and referral process, from receiving referrals to coordinating with clinical teams. Your tasks will include accurately entering and maintaining patient data, serving as a communication point between patients and referral sources, and ensuring compliance with regulations. You will also provide excellent customer service and identify workflow improvements to enhance efficiency.
About You
Required:
- High school diploma or GED
- Interpersonal skills and ability to communicate professionally and effectively
- Knowledge of medical terminology
- Strong verbal and written communication skills
- Ability to operate computer and office equipment
- Proficiency in Microsoft Office Suite and data entry skills
- Skilled in conflict resolution
- Proven interpersonal, coordination, and leadership skills
- Reliable transportation with valid automobile insurance
Preferred:
- Associate's degree preferred
- Minimum 1 year of experience in a healthcare setting preferred
- Knowledge of Medicare, Medicaid, and third-party payor guidelines preferred
Benefits
- Minimum of 3 Weeks Paid Time Off (PTO)
- Company Vehicle Program
- Mentorship Culture
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Cutting Edge Technology
Optimal Care
Optimal Care is the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our dedicated health care professionals collaborate across the continuum of care to create a personalized care plan that delivers optimal outcomes for our Patients and all those we serve. Our Mission: To Serve Together, Provide Value and Deliver Exceptional Quality Care
Jackson, MI