Patient Services Representative
$16.15/h-$28.80/h
Optum2 days ago
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OnsiteFull-timeEntry
Summary
Optum is seeking a Patient Services Representative to join their team in New Albany, IN. The role involves greeting patients, managing intake processes, and ensuring efficient office operations in a collaborative healthcare environment.
About the Role
As a Patient Services Representative, you will be responsible for greeting patients, assisting with intake processes, collecting payments, managing medical records, scheduling appointments, and performing various administrative tasks to support the healthcare team.
About You
Required:
- High School Diploma/GED (or higher)
- 1+ years of experience in a healthcare or customer service-related field
Preferred:
- 1+ years working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
- Experience working with medical insurance
- Advanced level of proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
- Knowledge of EMR software
- Knowledge of medical terminology
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
New Albany, IN