Payments Client Services Analyst (Merchant & Partner Support)
Tekcard PaymentsHighlight
Summary
About the Role
About You
- 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
- Strong attention to detail and comfort with systems + Excel/Google Sheets
- Ability to handle sensitive information with professionalism and discretion
- Payments/merchant services exposure (funding, batching, statements, chargebacks)
- Experience supporting partners/agents/ISOs (B2B channel support)
- Familiarity with onboarding workflows and verification steps
Benefits
- Competitive salary range of $50,000–$70,000 based on experience.
- Flexible work environment with in-office preference.
Tekcard Payments was formed with the vision of being the next-generation processor, providing the most technologically advanced and future-proof payment-related solutions to merchants nationwide. We are a merchant processing company built on integrity, trust, clarity, and exceptional customer service for our merchants because without them, there is no us. The founders of Tekcard Payments bring with them over 15+ combined years of merchant processing services experience from the corporate level to the merchant-facing street level. Tekcard Payments, originally founded as "New Horizon Merchant Services” in 2009, started as a successful sub-iso under another nationwide payment processor working hard throughout the years to become the full-service international merchant processing services provider it is today. We have taken the knowledge and experience gained over the years, along with the observed needs of merchants, to form an affordable and straightforward one-stop merchant processing solution for our customers under one roof. Exceptional customer service, support, and reporting to our merchants and partners are just some of the perks we provide at no cost.