Pediatric Urgent Care - Front Desk Associate (Part-Time) Dedham, MA
2 days ago
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OnsitePart-timeEntry
Summary
PM Pediatric Care is seeking a part-time Front Desk Associate to join their team in Dedham, MA. The role involves engaging with families to provide a welcoming experience and managing administrative tasks for the medical team.
About the Role
As a Front Desk Associate, you will be responsible for greeting families, answering questions, managing patient flow, and ensuring accurate patient registration while maintaining HIPAA compliance. You will also support patient care quality initiatives and collaborate with site leadership to resolve complex patient issues.
About You
Required:
- High school diploma or GED.
- Excellent customer service and telephone skills.
- Strong verbal and written communication skills.
- Ability to work independently in a fast-paced environment.
- Intermediate skills with Microsoft Office Suite.
Preferred:
- Prior experience in a healthcare environment and knowledge of medical insurance.
- Prior Front Desk, concierge, customer service or other hospitality experience.
Benefits
- Opportunity to work in a dynamic and supportive environment.
- Engagement with families and children in a healthcare setting.
PM Pediatric Care
PM Pediatric Care is the nation's largest provider of pediatric urgent care for children and young adults age 0-26, with offices coast to coast, telemedicine, and now mental health services available.
Dedham, MA