Performance Manager
The Fedcap GroupHighlight
Summary
About the Role
About You
- Bachelor's degree in Social Work, Counseling, Psychology, Human Services, Public Administration, Business Administration, or a related field.
- At least 3 years’ experience in career services, case management, workforce development, or social services.
- At least 5 years’ experience supervising and leading teams.
- Exceptional interpersonal and relationship-building skills.
- Strong customer service mindset.
- Exceptional written and verbal communication skills.
- Strong data literacy and experience managing performance reports.
- Excellent organizational and time management abilities.
- Technologically proficient with experience in electronic case management systems.
- Master’s degree in a relevant field.
- Experience serving low-income, TANF, or other public-benefit populations.
- Experience in related fields such as education, healthcare administration, retail or hospitality management, or human resources.
Benefits
- Minimum starting salary $60k, depending on experience.
- Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off.
- Opportunities for advancement supported by ongoing professional development, training, and education.
For 87 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 250,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.