A Hiring Company is seeking a Personal Lines: Account Manager to join their team in Pleasant, IA. The role involves maintaining relationships with clients and managing a portfolio of accounts to ensure client satisfaction and retention.
About the Role
As a Personal Lines: Account Manager, you will be responsible for fostering and maintaining client relationships, managing a book of business, proactively addressing client concerns, and seeking opportunities for account growth. You will also monitor account satisfaction levels, market new business, and ensure compliance with agency management systems.
About You
Required:
Proven experience in customer service and/or customer relationship management.
Desire to obtain license as required within 30 days of hire, if not currently licensed.
Preferred:
Experience in the insurance industry.
Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions.
Exposure to agency management software tools, such as Epic.