Search for Personal Loan Consultant roles in Cicero, NY, preferably with a salary range of $17-$20 per hour, focusing on full-time positions that involve customer service experience.

Okay, I've searched for Personal Loan Consultant roles in Cicero, NY that offer a salary range of $17-$ 20 per hour, focusing on full-time positions, requiring customer service experience. I have found 39 positions for you.

Personal Loan Consultant

Cicero, NY

$17.00+

$20.00-

Entry level

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Personal Loan Consultant role at OneMain Financial is fundamentally about empowering customers to access the financing they need while fostering relationships that enhance both sales and customer satisfaction. This position encompasses a variety of responsibilities, including actively delivering on sales goals, managing the entire loan lifecycle, and ensuring that customers are well-informed about their financial options. Given that OneMain serves nonprime customers who often have unique credit needs, the candidate must be adept at understanding and addressing those needs empathetically. The role also requires a blend of technical and interpersonal skills, emphasizing the ability to present financial solutions that align with customer goals and openly communicate loan terms and conditions. In context, success in this position will likely result from a proactive approach to relationship building and a commitment to compliance with lending regulations. The candidate will face challenges such as navigating customer anxieties related to debt and financial uncertainty, necessitating a deep understanding of personal finance and strong problem-solving skills to craft tailored solutions.

Company Analysis:

OneMain Financial occupies a unique space within the financial services industry, focusing primarily on providing credit access to nonprime customers—a demographic often overlooked by traditional lenders. This positioning not only makes the role of Personal Loan Consultant critical but also shapes the company's culture and operational approach. OneMain emphasizes inclusion and respect for its diverse workforce and customer base, which suggests a nurturing environment conducive to personal and professional growth. Employees are encouraged to develop their careers through training and advancement opportunities. Additionally, the company promotes a community-focused mission, aligning its success with the financial well-being of its customers. This means that the Personal Loan Consultant is not just a sales role but a key player in realizing the company’s larger aim of improving financial outcomes for individuals and families. OneMain's collaborative culture and focus on volunteerism indicate that this position will require a candidate who values community impact alongside business objectives, suggesting that those who thrive will be those who align with these deeper company values and are motivated by customer outcomes.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Behavioral Questions: Tell me about a time when you successfully built a long-term relationship with a customer. How did you maintain that relationship over time?
Describe a situation where you had to handle a difficult customer interaction. What was the outcome?
Can you provide an example of a time when you met or exceeded sales goals? What strategies did you use?
Technical/Role-Specific Questions: How would you approach assessing a customer's financial needs before presenting them with a loan product?
What experience do you have with credit underwriting techniques, and how would you apply that knowledge in this role?
Explain how you would educate a customer who feels anxious about taking on a loan. What key points would you emphasize?
Situational Questions: Imagine you receive a customer complaint about unexpected fees on their loan. How would you address the situation?
If you notice a trend of declining sales in your branch, what steps would you take to identify the underlying issues and develop a solution?
Company Fit/Motivation Questions: Why do you want to work for OneMain Financial, and how do you believe your values align with our mission?
What excites you the most about helping customers in a role focused on financial solutions for hardworking Americans?
Questions for the Candidate to Ask the Interviewer: Can you describe the support and training programs available to new hires at OneMain?
What qualities do you believe are most important for success in the Personal Loan Consultant role here?
How does OneMain Financial measure success for team members in this position?

Job Details

Overview Company

Personal Loan Consultant

$17/h-$20/h

OneMain Financial

7 days ago

Highlight

OnsiteFull-timeEntry

Summary

OneMain Financial is seeking a Personal Loan Consultant to join their team in Cicero, NY. The role involves empowering customers by providing access to friendly, fast, and affordable financing for life's expenses.

About the Role

As a Personal Loan Consultant, you will deliver results related to individual and branch sales goals, develop and maintain customer relationships, present financial solutions based on customer needs, educate customers on loan terms, partner with local businesses to develop new customers, utilize credit underwriting techniques, and manage the loan life cycle including collections activities.

About You

Required:

HS Diploma/GED

Preferred:

Sales, Collections or Customer Service experience
Bilingual - Spanish

Benefits

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. We look beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans and auto loans, credit cards and financial wellness products like Trim and Credit Worthy by OneMain Financial® help people borrow better and work toward a brighter future.

In our 1,300+ branches and across the U.S., join almost 9,000 team members helping millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, extending household budgets or something else people might need. Together, we meet customers where they want to be — in person, by phone and online.

Find your place in our Most Loved Workplace with a recognized focus on supporting Volunteerism, Diversity and Veterans. Every day, be part of our mission-driven culture committed to inclusion and respect, career growth and impacting the communities where we live and work. There’s never been a better time to shine with OneMain.

Loans offered by OneMain Financial Group, LLC (NMLS# 1339418 – nmlsconsumeraccess.org; onemainfinancial.com/legal/disclosures.

Cicero, NY