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Job Analysis:
The Platform Enablement Manager role at EverBank is fundamentally about ensuring that technology platforms are not only implemented but also fully utilized to deliver enhanced operational efficiency and innovation across the organization. This involves developing strategic utilization plans that align technology deployments with business goals and fostering continuous improvement. Specific responsibilities include overseeing the deployment and integration of new platforms, managing vendor relationships, and leading training initiatives to enhance user adoption. Given EverBank's position as a pioneer in online banking, the candidate will likely encounter challenges associated with both legacy systems and cutting-edge technologies, which requires a deep understanding of current market trends and user needs. Success in this role will be marked by measurable improvements in platform performance, user engagement, and satisfaction levels within the organization, as well as a documented impact on overall business productivity and innovation.
Company Analysis:
EverBank operates within the niche of specialty banking, focusing on high-value products and services that cater to both consumer and commercial clients. As a pioneer in online banking, the company emphasizes innovation and digital convenience, which deeply aligns with the responsibilities of the Platform Enablement Manager. The organizational culture suggests a commitment to high performance and exceptional service, which could inspire a collaborative, forward-thinking environment where innovation is not just welcomed but expected. The position likely interacts closely with various departments both in terms of collaboration and oversight, indicating that the role is crucial for inter-departmental synergy and alignment with corporate objectives. This role could be strategically pivotal for EverBank as it maneuvers through emerging technologies and enhances customer offerings.