Policy Change Senior Associate AH
The StandardHighlight
Summary
About the Role
About You
- 3+ years of experience in insurance and customer service.
- High School Diploma or GED.
- Familiarity with policy change processes and various system platforms.
- Strong attention to detail in data entry and policy analysis.
- Strong communication skills for customer service and team collaboration.
- Experience with life insurance and complex health policies.
- Ability to prioritize tasks and manage multiple responsibilities.
Benefits
- A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
- An annual incentive bonus plan.
- Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
- A supportive, responsive management approach and opportunities for career growth and advancement.
- Paid parental leave and adoption/surrogacy assistance.
- An employee giving program that double matches your donations to eligible nonprofits and schools.
The Standard is a leading provider of financial products and services, including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities. The Standard’s purpose is to help people achieve financial well-being and peace of mind. To accomplish this, we put customers, employees and our communities at the heart of everything we do. Caring about people is a core value at The Standard. In our business, that means focusing on offering products and services to best meet the diverse needs of our customers. In our workplace, that means creating a welcoming environment where everyone can bring their authentic selves to work, reach their full potential and be there for those who rely on us. In our communities, that means donating time, money and expertise to organizations providing community-focused and culturally appropriate services. We’re proud to be recognized as a best place to work for disability inclusion, a top workplace for LGBTQ equality and a supporter of CEO Action for Diversity & Inclusion.