POS Support Technician (Korean Bilingual)
$20/h-$29/h
United Merchant Services, Inc.a day ago
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OnsiteFull-timeEntry
Summary
United Merchant Services, Inc. is seeking a POS Support Technician (Korean Bilingual) to join their team in Los Angeles, CA. The role involves providing technical support for POS hardware and software, ensuring efficient operation and customer satisfaction.
About the Role
As a POS Support Technician, you will be responsible for providing phone support, documenting merchant and reseller issues, preparing and staging POS hardware and software for deployment, maintaining equipment, performing hardware repairs, providing training, monitoring system performance, and troubleshooting issues.
About You
Required:
- Resourcefulness and problem-solving aptitude.
- Excellent communication skills.
- Ability to lift up to 50 lbs.
Preferred:
- Bi-lingual in English & Korean.
- POS/PC support related experience.
- CompTIA A+ Certification.
Benefits
- Medical, Dental, and Vision Insurance.
- 401K.
- Life Insurance.
- Paid Sick and Vacation Time.
- Gym Support.
- Lunch Support.
- Employee Assistance Program.
- Employee Referral Program.
United Merchant Services, Inc.
United Merchant Services, Inc. (UMS) is a New Jersey-based, comprehensive payment processing company servicing merchants nationwide. Headquartered in Hackensack, NJ, just minutes away from the heart of Manhattan, UMS uses its resources to provide world-class products and services to its merchants. Our continuous development of innovative payment products & services, and our commitment to excellent customer service has lead us to become one of the top private payment processors in the nation.
Los Angeles, CA