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Job Analysis:
The ASG Presales Solutions Architect - Security at SHI International is fundamentally tasked with bridging the gap between technology offerings and client needs, ensuring that solutions are not only aligned with organizational objectives but also comprehensively address security concerns. This role demands the ability to develop Statements of Work (SOWs) that encapsulate client requirements while simultaneously driving revenue growth through successful service optimization and identification of new opportunities. In this context, cross-functional collaboration is paramount; the architect will engage with sales, customer success, and stakeholder teams, facilitating a unified approach to service delivery. The role's success hinges on the candidate’s capacity to build strong client relationships, maintain up-to-date knowledge of technology trends, and apply this knowledge in evaluating and recommending technologies, thus enabling clients to adopt innovative solutions while phasing out legacy systems. Effective problem-solving, robust communication skills, and the adaptability to lead teams through technological transitions are essential for navigating the complexities inherent in this position and achieving high client satisfaction and retention rates.
Company Analysis:
SHI International operates within the IT solutions and services sector, positioning itself as a robust and growing provider that prioritizes a concierge approach to technology. Being a $15 billion entity, SHI boasts a significant market presence and a broad customer base, reflecting both stability and growth potential. The company’s recognition as the largest minority and woman-owned enterprise in the U.S. speaks volumes about its commitment to diversity and inclusivity, which likely permeates its corporate culture. Candidates should expect a work environment that values innovation and teamwork while also emphasizing employee well-being through comprehensive benefits and professional growth opportunities. The ASG Presales Solutions Architect will play a critical role in this ecosystem, likely functioning as a key contributor in the professional services team and having substantial visibility with leadership. Given the company’s hybrid workplace strategy, this role is strategically aligned with SHI’s mission to enhance client operations and optimize IT engagements, driving both customer satisfaction and revenue growth.