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Job Analysis:
The ASG Presales Solutions Engineer - Cloud Security position at SHI is essentially designed to bridge the gap between technical expertise and client engagement, aiming to provide customized cloud security solutions that align with customer business goals. This role requires a unique blend of technical acumen, especially in data center technologies and cloud services, combined with strong communication skills to translate complex technical details into valuable insights for customers. A significant part of the job involves collaborating with sales teams to evaluate and understand customer environments, proposing tailored solutions, and maintaining relationships with OEMs and partners. Candidates will face challenges around adapting to evolving technologies, selecting the right solutions amidst a broad tech landscape, and effectively training and educating sales teams and clients alike. Success in this role would be characterized by established strong client relationships, a healthy pipeline of distinct solutions addressing varied customer requirements, and a pronounced ability to contribute to revenue growth through strategic planning and innovative problem-solving.
Company Analysis:
SHI is a prominent player in the IT solutions market, recognized for its concierge-style service that emphasizes personalized customer experiences. Being the largest Minority/Woman Owned Business Enterprise (MWBE) in the U.S., SHI proudly underscores diversity and inclusion within its workforce, suggesting an organizational culture that values different perspectives and innovation derived from a varied workforce. This culture likely fosters a collaborative and dynamic work environment, heavily reliant on teamwork and communication. Within this backdrop, the ASG Presales Solutions Engineer role is crucial as it requires an individual not only adept at technical problem-solving but also at cultivating relationships throughout multiple levels of an organization—from CIOs to IT Directors. This position sits strategically within the organization to influence the sales process directly and enhance service delivery to clients, aligning with SHI's goals of scalability and adaptability in technology solutions that drive business growth. Furthermore, as a remote role with potential office visits, candidates should be comfortable with independent work while also being prepared to engage in team-oriented environments as necessary.