Principal Enterprise Architect- IT Products
a day ago
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OnsiteFull-timeSenior
Summary
ServiceNow is seeking a Principal Enterprise Architect- IT Products to join their team in Addison, TX. The role involves guiding the enterprise platform strategy, architecture, and innovation roadmap for ServiceNow modules.
About the Role
As a Principal Enterprise Architect, you will provide end-to-end architectural guidance across all ServiceNow modules, design for resilience and cost-efficiency, and develop the enterprise-wide ServiceNow platform strategy. You will engage with executives and stakeholders, translating complex strategies into compelling narratives, while mentoring other architects and driving platform maturity through reusable architecture patterns.
About You
Required:
- 12+ years of experience in enterprise architecture or platform engineering roles, with 6+ years in ServiceNow.
- Deep understanding of ServiceNow's architecture, extensibility model, and product roadmap.
- Strong knowledge of CMDB design, discovery patterns, and event correlation as part of ITOM implementations.
- Experience with platform governance, customization vs configuration strategy, and technical debt management.
- Strong influence, cross-functional communication, and storytelling abilities.
Preferred:
- ServiceNow Certified Technical Architect (CTA) or equivalent.
- Experience in deploying AI-powered workflows and copilots in enterprise platforms.
- TOGAF, SAFe, or other enterprise architecture certifications.
ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Addison, TX