Print Company Customer Service Rep.
a day ago
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OnsiteFull-timeEntry
Summary
The Scan Group, Inc. is seeking a Print Company Customer Service Rep. to join their team in Waukesha, WI. The role involves establishing and maintaining productive relationships with clients, ensuring all project requirements are met or exceeded.
About the Role
As a Print Company Customer Service Rep., you will be responsible for receiving client production requests, creating digital job tickets, tracking order statuses, resolving client questions, and maintaining communication with production teams. You will also prepare billing paperwork and contribute to process improvements while maintaining a professional attitude.
About You
Required:
- Knowledge of commercial and wide-format print processes.
- Excellent verbal and written communication skills.
- Attention to detail and a friendly, helpful attitude.
Preferred:
- Knowledge of commercial print estimating.
- Knowledge of job planning.
- Basic Microsoft Word and Excel capabilities.
- Experience with Adobe Creative Suite.
Benefits
- Pay will be based on experience.
- Opportunity to work in a dynamic, full-service production and print management group.
The Scan Group, Inc.
As a premier commercial printer based in southeastern Wisconsin, The Scan Group is a dynamic, full-service marketing and print management group that assists clients in achieving cost savings, speed to market, and brand control. Our talented team and innovative technology tools allow The Scan Group to succeed as a cohesive source for print services including digital, variable, and large-format; direct marketing solutions; design services including photography, illustration, and 3D visualization; website development; digital asset management; digital shelf management; finishing; and mailing.
Waukesha, WI