Process Improvement Analyst II
$70k/y-$85k/y
Insurance Office of Americaa month ago
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OnsiteFull-timeMid
Summary
Insurance Office of America is seeking a Process Improvement Analyst II to join their team, preferably based in Florida or fully remote. The role involves evaluating, redesigning, and enhancing business processes to support operational excellence.
About the Role
As a Process Improvement Analyst II, you will play a key role in applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver measurable improvements. Your responsibilities will include process evaluation and design, data analysis, project participation, change management support, and documentation development.
About You
Required:
- 2-4 years of experience in process analysis, business process management, project management, or related operational improvement work.
- Demonstrated proficiency with at least one improvement or project methodology (e.g., Lean, Six Sigma, ISO, Agile).
- Strong analytical and problem-solving skills.
Preferred:
- Bachelor's degree or equivalent combination of training, certifications, and experience.
- Solid understanding of business operations, process workflows, and insurance industry concepts.
Benefits
- Highly competitive pay rate based on relevant work experience.
- Compensation for travel and mileage.
- Respectful culture and work/family life balance.
- Community service commitment.
- Supportive teammates and a rewarding work environment.
Insurance Office of America
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.
Norfolk, VA