Search for Product Care and Sustainability Manager roles in Stamford, CT, with a focus on program management, requiring 7+ years of experience, and a salary expectation of at least $140,000.

Okay, I've searched for Product Care and Sustainability Manager roles in Stamford, CT, focused on program management, requiring 7+ years of experience, with a salary expectation of at least $140,000. I found 47 positions that match your criteria.

Product Care and Sustainability Manager

Stamford, CT

7 years + Experience

$140000+

Full Time

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Manager Product Care and Sustainability role at Philip Morris International (PMI) is critical in steering the company towards a smoke-free future while ensuring that customer care and sustainability initiatives align with regulatory standards and corporate goals. This position is tasked with formulating, implementing, and optimizing programs that enhance product care services and sustainability practices. One of the primary responsibilities includes designing self-service platforms that simplify processes for customers, optimizing overall engagement. Key challenges include navigating cross-functional collaboration, especially in integrating product lifecycle management with customer satisfaction, all while adhering to legal requirements. Success in this role will be characterized by effective program execution that boosts operational efficiency, meets customer needs, and drives innovation in both product care and sustainability, ultimately contributing to PMI's long-term vision to reduce reliance on traditional tobacco products.

Company Analysis:

Philip Morris International (PMI) stands at the forefront of transformation within the tobacco industry, positioning itself as a leader not only in smoke-free products but also in sustainability and health innovation. As a company committed to delivering a smoke-free future, PMI embraces a mission-driven culture that prioritizes environmental impact and enhanced consumer experiences. The company appears to favor a dynamic work environment where individuals have the freedom to explore diverse pathways in their careers, reflective of its emphasis on innovation and continuous improvement. Moreover, PMI's global workforce and certification as a 'Global Top Employer' underscore its commitment to diversity and employee satisfaction. The Product Care and Sustainability Manager role will be pivotal within this context, acting as a cross-functional connector likely to interface frequently with senior management and diverse teams, making the position highly visible and influential. This strategic hire underscores PMI's commitment to growth and efficiency as it navigates regulatory landscapes and evolves its market offerings, creating opportunities for professionals passionate about sustainable practices.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to lead a cross-functional team through a complex project. What challenges did you face and how did you overcome them?
Can you describe a situation where you had to design and implement a sustainability program? What strategies did you use, and what was the outcome?
How do you approach vendor management and ensure that they meet program deliverables? Provide an example from your previous experience.
What measures do you use to analyze the effectiveness of product care or sustainability initiatives? Can you provide a specific example?
How would you ensure compliance with evolving regulations in product care and sustainability programs?
If assigned to lead a project to launch a new self-service platform for product replacements, what initial steps would you take?
Imagine you are faced with resistance from a cross-functional team regarding a new sustainability initiative. How would you handle it?
Picture a scenario where customer satisfaction is declining for a product care service. What steps would you take to identify and address the underlying issues?
Why are you interested in working for PMI specifically, and how does your background align with the company's initiative for a smoke-free future?
Based on your understanding, how can the Product Care and Sustainability Manager contribute to PMI's overall strategic goals?
What aspects of PMI's company culture resonate with you the most, and why do you think they are important for the role you're applying for?
What innovative ideas do you have that could enhance customer engagement within the product care and sustainability programs at PMI?

Job Details

Overview Company

Product Care & Sustainability Manager

$140.25k/y-$187k/y

Philip Morris International

2 days ago

Highlight

HybridFull-time7+ yearsSenior

Summary

Philip Morris International is seeking a Manager Product Care and Sustainability to join their team in Stamford, CT. The role involves leading the development, execution, and optimization of product care programs and sustainability initiatives.

About the Role

As a Manager Product Care and Sustainability, you will be responsible for designing product care programs, implementing sustainability initiatives, and collaborating with cross-functional teams to ensure program alignment. You will oversee the execution of initiatives, develop strategies for self-service device replacements, and drive innovation in product care processes. Additionally, you will manage vendor relationships, ensure compliance with regulations, and oversee budgeting and financial management of programs.

About You

Required:

Bachelor’s degree in Business Administration, Sustainability, Environmental Science, or a related field.
7+ years of experience in program management, product care, sustainability initiatives, or a similar role.
Proven vendor management experience and ability to negotiate contracts.
Experience in compliance management with a strong understanding of legal regulations.
Experience working with digital solutions to improve customer engagement.
Experience managing budgets and financial resources.
Legally authorized to work in the U.S. now and in the future without sponsorship.

Preferred:

Master’s degree in Business Administration, Sustainability, or a related field.

Benefits

Competitive base salary with an annual bonus.
Great medical, dental, and vision coverage.
401k with a generous company match.
Incredible wellness benefits.
Commuter benefits.
Pet insurance.
Generous PTO.
Hybrid model of working that promotes flexibility.

Philip Morris International

Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. Since 2008, PMI has invested more than USD 14 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. As of February 6, 2025, PMI's smoke-free products were available for sale in 95 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products account for approximately 40% of PMI’s end of year 2024 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and aims to enhance life through the delivery of seamless health experiences. For more information, please visit www.pmi.com and www.pmiscience.com.

Our priority is to attract, support and keep with us diverse and unique individuals. Our global workforce of more than 69,000 people is one of our greatest strengths and the key to our success as a company. Our employees speak more than 80 languages and come from all corners of the world. PMI has also been certified as a “Global Top Employer” for the seventh consecutive year, in recognition of the high standards of excellence in our working environment and the exceptional development opportunities we offer. If you come into our offices or meet our people, you will quickly realize that at PMI everyone has the opportunity to make a difference and build phenomenal careers.

Stamford, CT