Search for Product Manager roles in Draper, UT. I'm looking for full-time positions with at least 2 years of experience in product management, specifically focusing on agile software development. I'd also like positions that offer a 401(k) benefit.

Okay, I've searched for Product Manager roles in Draper, UT, requiring at least 2 years of product management experience and focusing on agile software development. I've found 27 positions that also include 401(k) benefits for you to explore.

Product Manager

Draper, UT

2 years + Experience

Full-time

401(k)

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Product Manager role at SeekWell is designed for a strategic individual who will take complete ownership of the Call Center Application, optimizing it to improve customer service effectiveness. Key responsibilities include creating and maintaining the product roadmap, conducting requirements gathering, and ensuring alignment with business objectives to drive superior customer experiences. The successful candidate will likely face challenges in balancing the needs of various stakeholders, including call center associates, development teams, and product managers from other business units. The ability to synthesize customer feedback into actionable insights and prioritize features accordingly is crucial for success. A well-rounded understanding of the software development lifecycle, coupled with strong analytical skills, will empower the product manager to make informed decisions that elevate the customer experience. Performance in this role will be measured against the timely delivery of new features and overall improvement in customer satisfaction metrics, highlighting the importance of both technical expertise and a customer-focused mindset.

Company Analysis:

SeekWell, operating under the 1-800 Contacts brand, is positioned in the vision care industry as a forward-thinking disruptor that prioritizes its workforce as its greatest asset. This people-first culture is indicative of a work environment that values collaboration, innovation, and agility, where employees are encouraged to take initiative and contribute to the ongoing evolution of products and services. Given the company's commitment to employee welfare—exemplified through comprehensive mental health resources and flexible work arrangements—it fosters an environment where a Product Manager can thrive. This role is critical not only in enhancing the call center's operational efficiency but also in strategically supporting the overall business goals linked to customer satisfaction and market reach. The alignment of this position with the company's mission to make vision care simpler and more accessible underscores the potential for significant impact and personal fulfillment within the organization.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to manage conflicting priorities in a project. How did you determine what to focus on?
Can you describe a specific instance where you successfully improved a product by gathering user feedback?
Discuss a time when you collaborated with a cross-functional team. What were the challenges and outcomes?
How do you prioritize features and bug fixes when you receive feedback from different stakeholders?
How would you approach designing a product roadmap for a new feature in the Call Center Application?
What methodology do you follow when writing user stories, and how do you ensure they are understood by the development team?
Can you explain how you would leverage data to inform product decisions for the Call Center Application?
Imagine you are in the middle of a product launch and discover a significant bug. What steps would you take to address this situation?
If the team is not meeting deadlines on a critical project, what strategies would you employ to get back on track?
What interests you about working for SeekWell and how do you see yourself contributing to the company's mission?
What aspects of our culture resonate with you, and how do you believe they align with your working style?
Describe a recent trend in vision care that you think could impact our business positively. How would you address it in your role?
What questions do you have about our development processes or how teams collaborate within SeekWell?
How does our company's focus on employee welfare influence your views on teamwork and productivity?
What would be your approach to ensuring accuracy in documentation for the Call Center Application?

Job Details

Overview Company

Product Manager

1-800 CONTACTS

10 days ago

Highlight

HybridFull-time2+ yearsMid

Summary

1-800 CONTACTS is seeking a Product Manager to join their team in Draper, UT. The role involves taking full ownership of the Call Center Application and supporting the Framery Ecommerce experience to enhance customer service and product delivery.

About the Role

As a Product Manager, you will design and build the product roadmap for the Call Center Application, write requirements, oversee technical development, and drive the launch of new features. You will collaborate with call center leaders, development teams, and other product managers to optimize software and processes. Additionally, you will manage the software development lifecycle for the Framery Ecommerce experience, prioritize user stories, and troubleshoot issues.

About You

Required:

Ability to work from the Draper, Utah office 1-2 days a week.
2+ years of product management or product owner experience.
Excellent written and verbal communication skills.
Experience working in agile software development frameworks.
Strong organizational skills with the ability to prioritize effectively.
Proven ability to collaborate with cross-functional teams.
Experience with requirements gathering and documentation.
Analytical mindset with the ability to use data to inform decisions.

Preferred:

Familiarity with JIRA, Confluence preferred; Miro considered a plus.
Passion for creating exceptional customer experiences that embody the company's values.

Benefits

Free eye exams for your entire family.
Deep discounts on lenses, glasses, and other services.
Amazing healthcare coverage.
401(k) match.
Flexible PTO.
Tuition reimbursement program.
In-house restaurant with highly discounted meals.
Free snacks, ice cream, and drinks every day.
Full onsite gym.

1-800 CONTACTS

We put our people first. Before our customers. Before the business. Unconventional? You bet it is. Our cofounders understood if we take care of our people, the rest takes care of itself. Here, that means frontline empowerment, parental bonding time, free mental health resources, development opportunities, and more.

We’re a company that aims big, fails fast, and cheers on one another. 100% guarantee? We live by our Gajillion Percent Promise. We’ve fulfilled more than 87 million orders, and last Deidra and her team checked, we have 86 million contacts in stock – ready to ship to our contact lens wearing friends.
 
As workstyle needs have changed, we’ve listened and adapted. We’re recognized as a great place to work by companies like Forbes and Fortune 100 and attribute this to our people, culture, and the work we are doing. Looking to join a team that’s passionate about pursuing a better way in vision care? Join us: https://www.1800contacts.com/careers

Draper, UT