Product Operations Technology Manager, Fleet Response
$190k/y-$241k/y
18 hours ago
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OnsiteFull-timeSenior
Summary
Waymo is seeking a Product Operations Technology Manager, Fleet Response to join their team in Mountain View, CA. The role involves facilitating the launch and adoption of new products and features for their autonomous driving technology.
About the Role
As a Product Operations Technology Manager, you will be responsible for ensuring readiness across operations teams, leading post-launch support, analyzing operational feedback, and maintaining transparent communication with internal teams. You will act as a subject matter expert, overseeing user-submitted feedback systems and driving long-term solutions for Waymo and partner users.
About You
Required:
- 8+ years of experience in a technology-focused role such as Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Technical Operations.
- BA/BS degree in related technical subject (e.g. Engineering, Computer Science), or equivalent practical experience in a technical field/role.
- Experience working with internet technologies & digital products; understanding of analytical tools and large data sets.
- Strong verbal and written communication and interpersonal skills, with the ability to work with cross-functional teams and external partners.
Preferred:
- Experience in managing large product rollouts, including aligning operational priorities, coordinating across multiple teams, and driving successful adoption at scale.
- Strong technical background, with an understanding of tooling system development and deployment processes.
- Proficiency in analyzing data, metrics, and feedback to identify issues, trends, and tooling improvements to make informed decisions.
- Experience identifying business needs, and then defining and building technical solutions to address those requirements in a fast-paced environment.
- Ability to build strong cross-functional relationships; experience working directly with product, engineering, and operations leads and end user teams alike.
Benefits
- Participation in Waymo's discretionary annual bonus program.
- Equity incentive plan.
- Generous Company benefits program, subject to eligibility requirements.
Waymo
On the journey to be the world's most trusted driver. With the Waymo Driver, we can improve mobility while saving thousands of lives. Download the Waymo One app and ride today. Waymo reaches out to candidates from official channels only (e.g. directly from @waymo.com email addresses, or through our recruiters or sourcers who are noted as such on LinkedIn). We do not contact candidates about career opportunities through instant messaging apps like Telegram, email addresses from domains other than waymo.com (such as Gmail addresses), direct messages on Twitter, Facebook, and Instagram, or text messages. Visit waymo.com to check out our official job listings.
Mountain View, CA