Production Team Lead
$65k/y-$70k/y
21 hours ago
Highlight
OnsiteFull-timeMid
Summary
Ardán® is seeking a Production Team Lead to join their team in Clearwater, FL. The role involves overseeing the workflow of internal and vendor queues to ensure timely, high-quality delivery of title-related products.
About the Role
As a Production Team Lead, you will manage examiner and vendor workloads, monitor file queues, assign tasks, and maintain high customer service standards. You will collaborate with various teams to resolve inquiries and strengthen agent relationships while ensuring compliance with Title guidelines.
About You
Required:
- Strong knowledge of Title examination guidelines and best practices.
- Proven ability to manage and prioritize tasks in a fast-paced production environment.
- Excellent communication and customer service skills.
- 1-5 years of previous management experience.
- 5-10 years of previous title examination experience.
Preferred:
- Experience working with underwriting, agency representatives, and external vendors.
- Excellent knowledge of internal and external search systems, including DataTrace and ATIDS.
- Ability to review and understand surveys.
- High school diploma; college experience is a plus.
Benefits
- Health, dental, and vision benefits
- Employer-paid disability and life insurance
- Flexible spending accounts
- 401K with company match
- Paid time off and company-paid holidays
- Wellness resources
Ardán®
Ardán is a parent company that houses the unique businesses and brands that will provide the engine for our future growth.
Clearwater, FL