Professional Services Operations Specialist
CDWa day ago
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RemoteFull-timeEntry
Summary
CDW is seeking a Professional Services Operations Specialist to join their team remotely. The role involves supporting Professional Services leadership and delivery teams by managing operational rhythms, maintaining data accuracy, and producing reports for decision-making.
About the Role
As a Professional Services Operations Specialist, you will be responsible for producing operational reporting, coordinating project staffing, supporting project setup and ongoing operational needs, maintaining documentation, and partnering with various teams to ensure smooth operations.
About You
Required:
- Experience in Professional Services Operations, Resource Planning, PMO operations, or a similar role supporting a delivery organization.
- Strong reporting and analytical skills; able to translate operational data into actionable insights.
- Working knowledge of resource planning, project staffing, and operational cadence management.
- Strong process discipline and documentation habits (SOPs, checklists, repeatable workflows).
- Comfortable coordinating across multiple stakeholders and handling competing priorities.
- Familiarity with PSA/project management tools and systems.
Preferred:
- AWS Cloud Practitioner Certification (required within 1 year of hire).
CDW
At CDW, we know how to make technology work so people can do great things. Our experts bring a full-stack, full-lifestyle approach with custom solutions, services and relationships to bring your vision to life. Through decades of experience, scale, and deep industry expertise, we deliver the full promise of what technology can do to help you reach your goals and drive innovation. Partner with CDW, and together, let’s Make amazing happen. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com.
Vernon Hills, IL