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Program Manager

Chicago, IL

4 years + Experience

training

Full-time

Technology

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Launch and Implementation Program Manager for Uber Transit occupies a critical position focused on facilitating the onboarding and deployment of innovative transportation solutions for transit agencies and universities globally. The main purpose of this role is to ensure effective implementation of these initiatives, requiring not only outstanding project management skills but also an understanding of customer needs, technological nuances, and operational workflows within diverse environments. The responsibilities include leading cross-functional projects from conception to execution, instilling best practices, and fostering collaboration across various teams. Success in this role means navigating complex challenges such as coordinating multiple stakeholders with differing priorities, overcoming roadblocks efficiently, and ensuring that all project milestones are met while maintaining clear and effective communication. The need for autonomy and strategic thinking will be paramount, as the individual will manage conflicts, identify emerging patterns, and propose solutions tailored to the unique requirements of their partners. Therefore, a blend of leadership, problem-solving capabilities, and technical acumen will mark the path to success in this dynamic and fast-paced environment.

Company Analysis:

Uber, renowned for its relentless pursuit of innovation and reimagination, operates within the transportation and logistics sector, positioning itself as a leader and influencer in global mobility. The company champions a culture defined by speed, adaptability, and a commitment to enhancing user experience—qualities that are ingrained in its mission. For a candidate in the role of Launch and Implementation Program Manager, understanding this ethos is vital, as the position requires an individual who can match Uber's pace and agility while driving strategic initiatives that align with larger business objectives. The company thrives on fostering collaboration among diverse teams, which suggests that the candidate will be part of a robust organizational fabric, interacting not just within Transit but also across engineering and operations. This cross-functional visibility presents an opportunity for professional growth and influence over the company’s trajectory. Ultimately, this role promises not only to stabilize existing processes in new environments but also encourages creative input to refine and redefine them, thus playing a pivotal part in Uber's ongoing evolution in the mobility space.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to manage multiple high-stakes projects simultaneously. How did you prioritize your tasks?
Can you describe a challenge you've faced in a cross-functional project and how you overcame it?
Share an experience where you successfully trained a team or group on a new process or tool. What approach did you take?
How have you responded when faced with conflicting priorities from different stakeholders? Can you provide a specific example?
How would you approach initiating a project with a new transit agency? What steps would you take?
Describe your familiarity with project management tools or software. Which ones have you used, and how did they benefit your processes?
How would you ensure that the needs of a transit agency align with Uber's business objectives during a project?
What steps would you take if you identify a significant risk that could derail the implementation of a new program?
Imagine you are beginning a new implementation project across multiple regions, and the initial feedback from partners is mixed. How would you address this situation?
Why are you interested in working at Uber, specifically in the Transit segment, and how does it align with your career goals?
How do you see yourself contributing to Uber's mission to enhance mobility for users?
What do you believe distinguishes Uber's approach to project management and implementation compared to its competitors?
In your opinion, how should Uber continue to innovate in the transit space to better serve its partners and customers?
Are there any specific projects or initiatives at Uber that resonate with you, and why?

Job Details

Overview Company

Program Manager

$116k/y-$128.5k/y

Uber

a day ago

Highlight

OnsiteFull-time4+ yearsMid

Summary

Uber is seeking a Launch and Implementation Program Manager for Uber Transit in Chicago, IL. The role involves assisting transit agencies and universities globally with the implementation of customized initiatives.

About the Role

As a Program Manager at Uber Transit, you will lead large, complex cross-team program initiatives, focusing on onboarding, training, and effective communication with external partners and internal teams. You will manage projects from start to finish, standardize processes, and ensure efficient execution. Your responsibilities include training, project management, obstacle removal, strategic planning, continuous improvement, and stakeholder management.

About You

Required:

Minimum of 4 years experience in project management, onboarding, training, product management, strategy, or operations.
Experience in working with global teams.
Prior Transit, Higher Education or Institutional Training experience.
Bachelor's Degree.

Preferred:

6 years experience in project management, onboarding, training, product management, strategy, or operations.
Basic SQL.
Demonstrated ability to think creatively and strategically when designing a new program or project requirement.
Ability to manage multiple projects across multiple stakeholders, both internal and external.
Skills to communicate complex ideas effectively.
Impeccable attention to detail.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment, with a strong bias for action.
Experience in the technology industry.
Software Implementations.
Onboarding Specialist experience.

Benefits

Eligibility to participate in Uber's bonus program.
Potential equity award & other types of compensation.
Various benefits as detailed on Uber's careers page.

Uber

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.

The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Chicago, IL