Search for Project Coordinator roles in Minneapolis, MN, with a contract type, requiring 1-2 years of experience, focusing on customer service, and a strong knowledge of Microsoft Office.

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Project Coordinator

Minneapolis, MN

Contract

1-2 years Experience

Microsoft Office

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Coordinator role at The Ash Group is fundamentally designed to support the Renewable Choice Team in operational and customer experience capacities within the interconnection community solar garden program. The primary responsibilities include managing subscriber requirements, interacting with solar developers, and ensuring accurate allocation of bill credits. This role requires a detail-oriented candidate who can juggle numerous subscribers (ranging from 5 to 1,000) while maintaining clear communication and operational workflows. The job is heavily focused on program process delivery, indicating that candidates must adeptly handle transactional duties and possess strong Excel skills for reporting and data management tasks. The individual will face challenges related to the evolving landscape of the solar program in Minnesota and must demonstrate the ability to adapt to new regulations and changes in customer billing. Success in this position will likely be measured by the efficiency of subscriber management, accuracy in reporting, and the overall satisfaction of both solar developers and end customers, particularly in light of the recent legislative changes that have added complexity to the program.

Company Analysis:

The Ash Group operates in the renewable energy sector specializing in community solar solutions. Its emphasis on integrity and professionalism suggests a workplace culture that values responsiveness and a strong ethical approach to business dealings. Given the company's focus on matching candidate strengths with job requirements, it likely fosters a supportive and development-oriented environment, ideal for those seeking to grow in the renewable energy field. As this role fits within a larger team environment of 25-30 individuals, the Coordinator will need to navigate both collaborative interactions and have the autonomy to manage specific operational tasks. The strategic alignment of this role points to the company's goal of enhancing customer experience and operational effectiveness in an expanding market. Moreover, the individual in this role will play a critical part in adapting the program processes to legislation-driven changes, highlighting the importance of adaptability and proactivity. The Ash Group’s commitment to sustainability and comprehensive customer support suggests that candidates who are culturally aligned with these values are likely to thrive and contribute positively to the organization’s objectives.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to manage multiple tasks at once. How did you prioritize your responsibilities?
Can you describe a situation where you faced a significant challenge in delivering customer service? How did you handle it?
Provide an example of a time you improved a process or helped implement a change. What was the outcome?
How do you ensure accuracy when handling data and reports in a busy work environment?
What steps would you take to manage subscriber requirements effectively?
How would you approach communication with solar developers to ensure their subscriber experience is smooth?
Describe how you would handle a scenario where a subscriber is unhappy with their bill credit allocation.
Imagine you are asked to switch gears and take on another program suddenly. How would you manage that adjustment?
Why are you interested in working at The Ash Group specifically?
How do your values align with our mission to provide exceptional customer experiences in the renewable energy sector?
What excites you about working in the renewable energy field, and specifically community solar programs?
What strategies would you propose for enhancing communication within the Renewable Choice Team?
What do you believe is the key to successfully coordinating operational processes in a hybrid work environment?
How would you measure success in this Coordinator role within the first six months?
What questions do you have about the existing challenges the Renewable Choice Team is currently facing?
How would you like to see your role evolve over time within the company?

Job Details

Overview Company

Project Coordinator

The Ash Group

6 months ago

Highlight

HybridContractor1-2 yearsEntry

Summary

The Ash Group is seeking a Coordinator to join their team in Minneapolis, MN. The role involves supporting the interconnection community solar garden program within the Renewable Choice Team.

About the Role

As a Project Coordinator, you will handle subscriber requirements, work with solar developers on bill credits, reporting, and allocation. You will ensure a great customer experience across various touchpoints, support program managers, and manage operational processes. The role includes managing the program inbox, responding to inquiries, and handling reporting. You will also be involved in implementing changes to the program and supporting other programs as needed.

About You

Required:

Strong communication skills.
Strong organization and time management skills.
1-2 years of experience in business, marketing, or administration roles, or a college degree.
Strong knowledge of Microsoft Office Suite.
Ability to learn.

Preferred:

Customer service background.
Experience in the energy or utility industry.
Experience with Salesforce, CRS, or SAP.

The Ash Group

Think integrity, professionalism, responsiveness. That's what you can expect from The Ash Group.

We understand that finding the right fit for you is so much more than pattern matching your skills to a set of job requirements. That's why we take the time to listen and learn about you, your life and work styles, your goals and your interests. We put that knowledge to work along with our expertise and connections to help you achieve better work, better life.

Think success, flexibility, fast track. It can happen when you work with a firm that understands your strengths, goals and the kind of position that meshes perfectly with them. We minimize your search time and maximize the quality of your work experience.

Minneapolis, MN