Provider Success Manager
$100k/y-$130k/y
Regard19 hours ago
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OnsiteContractorMid
Summary
Regard is seeking a Provider Success Manager to join their team in San Diego, CA. The role involves owning the education process and provider relationship throughout the contract period for assigned client organizations.
About the Role
As a Provider Success Manager, you will be responsible for planning, managing, and overseeing the entire user education strategy for clients, collaborating with the Customer Experience team, and contributing to internal process improvement initiatives. You will conduct training sessions, monitor adoption rates, and communicate feedback to ensure a successful implementation of the Regard platform.
About You
Required:
- 4+ years of experience in healthcare, software application end user education, or related field.
- Demonstrated operational proficiency with either Epic or Cerner EHR platforms.
- Experience working with physicians or in a hospital setting.
- Able to confidently interface with physicians.
- Experience contributing to or leading process improvement initiatives in a fast-growing or evolving organization.
- Must be within an hour driving distance from a major airport in the Pacific or Mountain Time Zones and able to travel 75% of the time.
Preferred:
- Familiarity with adult learners, in-person and virtual training.
- Experience as an EHR (Epic or Cerner) Principal or Credentialed Trainer.
- Exceptional organizational skills and project management experience.
Benefits
- Eligible for equity.
- 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription.
- 18 PTO days/yr + 1 week holiday break.
- Annual $750 learning & development stipend.
- Company-sponsored team retreat + social events.
- A sabbatical program.
Regard
Regard, an innovative healthcare technology company, strives to bring world-class healthcare to everyone by closing the Clinical Insights Gap. Our leading Clinical Insights Platform empowers physicians to make better informed decisions that improve patient outcomes and increase hospital revenue.
San Diego, CA