Search for Public Safety Telecommunicator positions in Urbana, IL, full-time only, requiring a high school diploma, with no remote work option, and availability for shift work including weekends and holidays.

Okay, I've searched for Public Safety Telecommunicator positions in Urbana, IL. These roles are full-time, require a high school diploma, and have no remote work options. They also require availability for shift work including holidays and weekends. I have found 12 positions matching your criteria.

Public Safety Telecommunicator

Urbana, IL

Full Time

High School

Entry Level

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Public Safety Telecommunicator role at the University of Illinois Urbana-Champaign is fundamentally about acting as the crucial first point of contact in public safety communications. This position involves handling diverse and potentially distressing situations, emphasizing a need for reliability and quick, independent judgment within established protocols. Responsibilities include processing emergency and non-emergency communications, operating communication equipment, and managing data associated with law enforcement and public safety. The candidate must adeptly communicate and coordinate with various departments on campus, which suggests a requirement for strong interpersonal skills and a solid understanding of campus dynamics. Success in this role means efficiently managing a high volume of information and requests while staying composed under pressure, as well as having a proactive approach to identifying and addressing security concerns on campus. The ability to navigate the complexities of emergency alert systems and understand incident details is essential, given that the role involves not only logistical coordination but also direct public safety implications.

Company Analysis:

The University of Illinois Urbana-Champaign is a prestigious education institution known for its strong commitment to research, public engagement, and economic development. As a prominent educational institution, it holds a unique position as both a leader in academia and a key player in local and state economies. The culture at the university is likely characterized by a collaborative and service-oriented atmosphere; this is exemplified by the multi-departmental interactions expected from the Public Safety Telecommunicator. The role indicates a strong emphasis on public safety within the educational context, suggesting a mission-driven environment where community welfare is paramount. As essential personnel, telecommunicators will find themselves strategically placed at the intersection of employee and student safety, visibility to upper management, and responsiveness to the community’s needs. Given the university's focus on excellence in education and safety, this role is crucial not only for immediate public safety operations but also in enhancing the overall image and integrity of the university's commitment to its students and faculty.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you managed a high-pressure situation effectively.
Describe an experience where you had to work with multiple teams to achieve a common goal.
Can you provide an example of when you had to make a decision quickly based on limited information?
How do you handle receiving and processing complaints or reports from the public in a stressful environment?
What steps would you take when receiving an emergency call that requires immediate action?
How familiar are you with operating emergency communication systems, and what is your approach to using them?
Describe your experience with data management systems, especially in relation to law enforcement.
What would you do if you noticed a malfunction in communication equipment during a critical incident?
Imagine you are in the middle of a shift and receive multiple emergency calls simultaneously. How would you prioritize them?
Why are you interested in working at the University of Illinois Urbana-Champaign specifically?
How do the values of this university align with your personal values?
In what ways do you think your skills contribute to the mission of promoting safety on campus?
What questions do you have about the specific challenges this role encounters daily?
Could you share your understanding of the Clery Act and its significance for this role?
What strategies do you employ to maintain composure and effective performance in a noisy or chaotic environment?

Job Details

Overview Company

Public Safety Telecommunicator

$24.32/h

University of Illinois Urbana-Champaign

a day ago

Highlight

OnsiteFull-timeEntry

Summary

University of Illinois Urbana-Champaign is seeking a Public Safety Telecommunicator to join their Division of Public Safety in Urbana, IL. The role involves serving as the initial contact with the public, managing communications for police and fire departments, and providing assistance to various campus departments.

About the Role

As a Public Safety Telecommunicator, you will receive and interpret incoming citizen complaints, operate communications equipment, and manage emergency notifications. You will also handle police and fire records, monitor security systems, and act as a campus security authority. The role requires working in a fast-paced environment with potential exposure to unpleasant dispatches.

About You

Required:

High school diploma or equivalent.
No record of conviction of a felony or a crime involving moral turpitude.
Working knowledge of radio and phone equipment.
Ability to type at a rate of 25 net words per minute.
Ability to practice regular and reliable attendance.
Willingness to work shift work, including holidays and weekends.

Preferred:

Experience with police and fire policies, procedures, and terminology.
Familiarity with Law Enforcement Agency Data System (LEADS).

Benefits

Competitive benefits portfolio offered by the University of Illinois.
Salary of $24.32/hr ($47,418.15 yearly).

University of Illinois Urbana-Champaign

The University of Illinois Urbana-Champaign is dedicated to building upon its tradition of excellence in education, research, public engagement and economic development. More than 3,000 faculty members discover and create new knowledge. Their work is an economic engine for the state and is recognized with many of the world’s top academic and creative awards. The campus’ outstanding academic programs, extraordinary resources and bountiful opportunities attract top-caliber students. They join research teams, spend semesters abroad, create art in old and new ways and lead and participate in hundreds of student organizations. The Urbana campus has more than 425,000 alumni who are global leaders across the spectrum of human endeavor.

Urbana, IL