Quality Control Specialist
$62.62k/y-$87.38k/y
Citi15 hours ago
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OnsiteFull-timeMid
Summary
Citi is seeking a Quality Control Specialist to join their team in San Antonio, TX. The role involves providing operations support services and ensuring compliance with Citi Risk and Compliance regulations.
About the Role
As a Quality Control Specialist, you will be responsible for reviewing production cases for accuracy, documenting process deficiencies, assisting with troubleshooting, monitoring quality and timelines, mentoring new team members, and ensuring compliance with applicable laws and regulations.
About You
Required:
- 2-5 years of relevant banking experience.
- Bachelor’s degree/University degree or equivalent experience.
- Strong Attention-To-Detail skills.
- Proficient in Microsoft Office.
- Highly effective communication (verbal & written) and analytical skills.
Preferred:
- General knowledge of Citibusiness Online and Cash Management Products and Services.
- Ability to prioritize, multi-task and manage workload effectively.
Benefits
- Medical, dental & vision coverage.
- 401(k) plan.
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off packages including vacation, sick leave, and paid holidays.
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
San Antonio, TX