Quant Analytic Senior Associate - Customer Loyalty Analytics
JPMorganChase23 days ago
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OnsiteFull-timeMid
Summary
JPMorganChase is seeking a Quant Analytic Senior Associate - Customer Loyalty Analytics to join their team in Wilmington, DE. The role involves supporting analytics projects across customer experience functions and channels, driving innovative strategies to enhance customer experience through advanced analytics.
About the Role
As a Quant Analytics Senior Associate, you will collaborate with cross-functional teams to derive insights from customer journeys and implement strategies to improve customer experience. Your responsibilities will include leveraging analytical applications to analyze complex data sets, conducting trend analysis, and preparing presentations for executive audiences. You will also stay updated on AI and analytics trends to enhance analytical capabilities and document data lineage for analytics projects.
About You
Required:
- 2+ years of related experience.
- Bachelor's degree in a quantitative or related field.
- Technical knowledge of data management, governance, big data platforms, and data architecture.
- Structured thinker with effective written communication skills.
- Ability to present fact-based recommendations clearly and concisely.
- Superior written and oral communication skills.
- Ability to communicate effectively with all levels of management and business partners.
- Proactive and results-driven with a proven track record of execution.
Preferred:
- Master's degree or PhD in a relevant field.
- Experience with advanced analytics tools and methodologies.
- Familiarity with AI, Machine Learning, and Generative AI applications in analytics.
- Experience delivering presentations to executive audiences.
- Demonstrated ability to 'tell a story' with data.
- Experience working in cross-functional teams.
- Strong business judgment and collaboration skills.
Benefits
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms © 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.
Wilmington, DE