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Summary
About the Role
About You
- Previous experience in a direct customer contact position is preferred.
- Excellent written and verbal communication skills; ability to communicate professionally and effectively.
- Customer service orientation; energetic and outgoing personality.
- Multitasking skills and detail-oriented focus required for a fast-paced environment.
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers.
- Bilingual - English/Spanish a plus.
Benefits
- Medical, Dental and Vision insurance.
- PTO and paid holidays.
- Cafeteria onsite and a subsidized lunch program.
- Opportunities to grow within the company.
- 401(k) retirement savings plan with a company match.
- Flexible spending accounts (FSA) for medical and dependent care.
- Short-term and long-term disability insurance.
- Life and AD&D insurance.
- Access to Employee Assistance Program (EAP) and well-being coaching services.
Internet Brands is an online media and technology company that serves businesses and consumers in four major categories: Automotive, Health, Legal, and Home/Travel. Our fully integrated approach combines leading web solutions for businesses with media websites for consumers. IB's award-winning consumer websites serve more than 250 million monthly visitors and include WebMD, Avvo, CarsDirect, and Fodor's Travel. Meanwhile, our range of web presence software products and services has established deep, long-term relationships with business clients. IB employs more than 5,000 people in over 20 office locations around the world, including our corporate headquarters in El Segundo, Calif., and other offices in New York City, San Francisco, Seattle, and Chicago. We're proud to foster a unique culture that combines the innovation of a start-up with the stability and profitability of an established corporation.