Referral Coordinator
IMA Medical GroupHighlight
Summary
About the Role
About You
- High school diploma or General Education Degree (GED)
- Minimum 1-3 years of Referral Coordination or related clinical experience
- Minimum of 1-3 years of Electronic Medical Record (EMR) experience, preferably with eClinical Works (eCW)
- Knowledge of insurance plans, ICD-10, and CPT codes
- Understanding of medical terminology
- Knowledge of Managed Care Services
- Effective communication skills (written and oral)
- Excellent interpersonal relationships and customer service skills
- Exceptional time management and organizational skills
- Bilingual in Spanish and English
- Ability to travel for training if applicable
Benefits
- A welcoming and inclusive work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Health, Dental, and Vision Insurance
- 401(K) Retirement Plan with Matching
- Voluntary Short & Long-Term Disability
- Employer-Paid Life Insurance
- Paid Time Off, Floating Holidays, and Paid Major Holidays
- Employee Assistance Program (EAP)
IMA Medical Group has been providing patient-centered primary care and wellness services to seniors since 2010, focusing on improving patient outcomes. With 19 clinics across Central Florida, over 70 physicians, physician assistants, and nurse practitioners provide comprehensive medical services to nearly 23,000 Medicare members in partnership with most leading Medicare health plans. As a trusted primary care provider, we are dedicated to giving an exceptional patient experience to the senior community. We are committed to delivering compassionate, personalized care to each individual who walks through our doors. Our goal is to make every interaction positive, ensuring patient well-being is our priority. Umbrella of Excellence: Turning Ordinary into Extraordinary Our culture of excellence is built on five core values, the 5Ps: Persistence, Promptness, Process, Personalization, and Productivity. These principles ensure that both our team members and the patients we serve feel truly special and valued, exceeding expectations and treating them like family. Empowering Our Team to Thrive We celebrate a supportive corporate culture that encourages growth, innovation, and teamwork. We are committed to creating an environment where every team member can contribute and succeed. Our leadership team fosters collaboration and inclusivity, continually building a culture where everyone feels like they belong.