Registered Brokerage Client Service Associate - Eastern Timezone
Alpacaa day ago
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OnsiteFull-time1-2 yearsEntry
Summary
Alpaca is seeking a Registered Brokerage Client Service Associate to join their team in New York, NY. The role involves assisting clients and broker partners with service needs and operational requests.
About the Role
As a Registered Brokerage Client Service Associate, you will be the first point of contact for clients and broker partners, handling service needs and issues. Your responsibilities will include processing operational requests, researching client issues, interacting with internal teams to resolve problems, and ensuring accurate submission of new business paperwork. You will need to maintain a positive demeanor and make independent decisions within general guidelines while adapting to a fast-paced environment.
About You
Required:
- One to two years of experience in the securities industry.
- FINRA Series 7 license.
- Strong attention to detail, accuracy, and reliability.
- Excellent written and communication skills.
- Experience with FINRA, Federal, and SEC regulations.
- Ability to collaborate effectively in a remote team environment.
Preferred:
- Basic understanding of KYC and client onboarding processes.
- Ability to adapt to a changing business and regulatory environment.
- Enjoys challenges and taking ownership of new responsibilities.
Benefits
- Competitive Salary & Stock Options.
- Health Benefits.
- New Hire Home-Office Setup: One-time USD $500.
- Monthly Stipend: USD $150 per month via a Brex Card.
Alpaca
Alpaca is a developer-first API brokerage platform that supports hundreds of businesses globally. Alpaca offers stock, options, ETF and crypto trading, real-time market data, and end-to-end brokerage infrastructure through modern APIs. Alpaca has raised over $120m in funding and is backed by top investors in the industry globally, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Eldridge, Positive Sum, Elefund, and Y Combinator.
New York, NY